Complete Course Quality Management Representative

This course teaches the specialized skills necessary to qualify as a Quality Management Representative in a condensed form.

Course material from 3 courses:

• Integrated Management System - Requirements (IMS)
• Quality Management Systems (QMS)
• Integrated Management System - Methods and Tools (IMSA)

Quality Management Representatives have the knowledge and skills needed for the implementation and further development of a quality management system based on Standard requirements (ISO 9000 series with interfaces to other specifications and Standards, as well as legal requirements). Furthermore, they are able to manage projects and analyze and improve organizational processes. They know essential quality management methods and can apply these within a team. In their role as a professional, competent and motivated contact person for internal and external interested parties in terms of quality-related issues, Quality Management Representatives use their communication skills.

Overview

This course teaches the specialized skills necessary to qualify as a Quality Management Representative in a condensed form.

Prerequisities

Qualified and relevant professional experience is advantageous

Target group

Specialists who are responsible for implementing and maintaining Quality Management Systems.

Content

Course material from 3 courses:

Quality Management Systems (QMS):

• Objective and benefit of quality management systems
• ISO 9000 and ISO 10000 family
• Requirements of ISO 9001
• Expertise (case studies and solutions)
• Group work

Integrated Management System - Requirements (IMS):

• System documentation
• Process management
• Norms, standards and their certification
• Risk management
• Management Systems and their integration
• Group work

Integrated Management System - Methods and Tools (IMSA):

• Methods for management systems
• Audits
• Legal aspects
• Group work

Duration

30 May – 03 June 2022, online

07 – 09 June 2022, online

Overview

Participants of the seminar get optimally prepared for the examination. The most important topics are explained in detail and trained in a goal-oriented manner.

Prerequisities

It is recommended to attend the courses:

• Integrated Management System - Requirements (IMS)
• Quality Management Systems (QMS)
• Integrated Management System - Methods and Tools (IMSA)

Target group

The seminar is aimed at all persons who want to complete the examination for Quality Management Representatives in the foreseeable future and who would like to prepare themselves.

Content

• Performing a multiple choice test with 20 questions (corresponds to the exam level)
• Solving several exam-specific questions (oral part)
• Reflection of the group results

Content

The contents of the examination refer to the courses

• Integrated Management System - Requirements (IMS)
• Quality Management Systems (QMS)
• Integrated Management System - Methods and Tools (IMSA)

Prerequisities

• Qualification in the courses
  • Integrated Management System - Requirements (IMS)
  • Quality Management Systems (QMS)
  • Integrated Management System - Methods and Tools (IMSA)
• 2 years of practical professional experience, 1 of these in quality assurance or quality managemen

Format

The written examination consists of multiple-choice questions. Duration: 30 minutes

The oral examination consists of an interview focused on specialist knowledge and implementation skills. Duration: 10 minutes

Certificate

1. Upon successful completion of the examination and submission of proof of practical experience, the candidate will receive the certificate Quality Management Representative.
2. Additionally, the EOQ Quality Management Representative certificate can be issued on request.

Validity of certificate

3 years

Criteria for extension

• Proof (confirmation from the employer) of 1 year of professional practice in the field of quality management within the last 3 years.
• Refresher course for Quality Management Representatives (RQB) or appropriate qualityaustria training.
• Quality Management Representatives with an additional internal auditor automotive qualification may alternatively attend the refresher course for Quality Managers and Auditors with focus on the Automotive industry (RQA-A)

Note

• If participants cannot provide the proof of practical experience prior to the examination, it is still possible to take the examination. In this case, participants who pass the examination will obtain the certificate Quality Management Representative „Candidate“. As soon as Quality Austria receives the proof of practical experience the certificate will be upgraded free of charge.
• Furthermore, if candidates have insufficient proof of practical experience, it is possible to apply for the EOQ Management Representative „Junior“ certificate.