Integrované systémy řízení

Course series Auditor

Overview

The course teaches participants the most important requirements, rules and standards, methods for preparing, performing and creating audit reports, and communication techniques for leading discussions and objectively presenting audit findings.

Job Profile

Based on their fundamental knowledge of system managements in the respective field, Auditors are able to initiate, plan and conduct issue-specific audits according to ISO 19011, both as the sole auditor and in an audit team (1st party – internal audits, 2nd party – supplier audits, system, process and compliance audits together with experts). The term “issue-specific” refers to certain fields, such as quality, environment or occupational health and safety, depending on the certificate requested

QMA-E / 4 days - Auditor

Overview

The course teaches participants the most important requirements, rules and standards, methods for preparing, performing and creating audit reports, and communication techniques for leading discussions and objectively presenting audit findings.

Prerequisities

Valid qualityaustria Certificate Quality Management Representative or Systems Manager (incl. thematic focus, e.g. focus on healthcare or on food); Environmental Management Representative or Systems Manager (incl. thematic focus, e.g. focus on energy) or Occupational Health and Safety Management Representative or Systems Manager or Quality operator or assistant or Risk Manager (incl. thematic focus, e.g. focus on health care) or Business Continuity Manager or Coporate Social Responsibility and Sustainability Manager or Food Safety Expert or Expert of Medical Devices Development, Manufacturing and Distribution or Energy Management Representative or equivalent EOQ Certificate.

Target group

Senior and junior managers who aim to evaluate, assess and improve management systems regardless of the type, structure or size of the organization.

Content

  • ISO 19011
  • Preparation of audits, audit questions, checklists
  • Performance of audits
  • Proper formulation of nonconformities and potentials of improvement
  • Audit methodology
  • Communication and questioning technique
  • 2 case studies with solutions

 

QMAPV-E / 1 day - Preparation for the Auditor Examination

Overview

The seminar provides candidates with optimal preparation for the auditor examination. The most important issues are explained in depth and targeted training is given.

Prerequisities

Attendance of the course Auditor

Target group

This seminar is addressed to all persons who intend to take the Auditor examination within a foreseeable period and who wish to prepare themselves in a targeted manner with additional exercises.

Content

  • Implementation of a multiple choice test comprising 20 questions
  • Presentation of the group work in the plenary (one person per case study and group)
  • Reflection and comment on the moderation, presentation and group results by the trainer
QMAP-E / 1 day - Examination Auditor

Content

The contents of the examination refer to the course Auditor.

Prerequisities

  • Qualification in accordance with the course Auditor
  • Valid qualityaustria Certificate Quality Management Representative or Systems Manager (incl. thematic focus, e.g. focus on healthcare or on food); Environmental Management Representative or Systems Manager (incl. thematic focus, e.g. focus on energy) or Occupational Health and Safety Management Representative or Systems Manager or Quality operator or assistant or Risk Manager (incl. thematic focus, e.g. focus on health care) or Business Continuity Manager or Coporate Social Responsibility and Sustainability Manager or Food Safety Expert or Expert of Medical Devices Development, Manufacturing and Distribution or Energy Management Representative or equivalent EOQ Certificate
  • Written proof of 4 years of practical professional experience in a specialist or technical position, which includes problem solving, decision making and communication with other managers or stakeholders as well as organisation of a working group in operational processes
  • Implementation of audit activities, which means performance of at least 4 complete system or process audits in the respective management field of 20 days in total (minimum 12 days on site) within the last 3 years before certification

Format

The written examination consists of multiple-choice questions and takes 30 minutes.

The oral examination consists of a simulated audit situation (role play) and an interview (2 technical questions). Duration: 25 minutes

Certificate

  • Upon successful completion of the examination and submission of proof of practical experience, the candidate will receive the certificate Quality Auditor, Environmental Auditor, Occupational Health and Safety Auditor or according to the focused field.
  • Additionally the EOQ Quality Auditor, EOQ Environmental Auditor, EOQ Occupational Health and Safety Auditor or EOQ Social Responsibility Auditor certificates can be issued on request.
  • Holders of all three Auditor certificates (Quality/Environmental/Occupational Health and Safety) can obtain the certificate Integrated System Auditor on request free of charge.

Validity of the Certificate

3 years

Criteria for extension

  • Proof in the form of a confirmation by the employer/contractor about at least 3 completed system audits in the respective field of at least 15 days in total (minimum 9 days on site) within the last 3 years
  • Refresher course for Quality Managers and Quality Auditors in general (RQA) or with a free choice of main course focus or appropriate qualityaustria training.
  • Quality Managers and Auditors with an additional automotive internal auditor qualification may alternatively attend the refresher course for Quality Managers and Auditors with focus on the Automotive industry (RQA-A).

Note

  • The exact timing of the assessment days is dependent on the number of participants and may differ from the mentioned times.
  • If the proof of practical experience is missing, the respective certificate will be issued with the corresponding Auditor candidate status. As soon as Quality Austria will receive the proof of practical experience, the certificate will be upgraded free of charge.
  • It is also possible to lift the candidate status by participating in the seminar “Auditing in practice” (see PAER).
  • If there is insufficient evidence of audits performed, candidates may apply for the EOQ Quality Auditor (Junior).

Course Structure

  • QMA-E / 4 days Course Auditor
  • QMAPV-E / 1 day  Preparation for the Auditor Examination
  • QMAP-E / 1 day  Examination Auditor

 

Ušetřete

-50%

Ušetřete!

qualityaustria bonus program zahrnuje vzdělávání i certifikace systémů, produktů a osob. Navíc jej každý rok pravidelně aktualizujeme.

Team

Ing. Matúš Kisela, Ph.D.

regionální zástupce SK, produktový specialista pro oblast integrovaných systémů řízení a informační bezpečnost odeslat e-mail

Team

Ing. Petr Kopecký, Ph.D., DBA, LL.M.

regionální manažer CZ & SK

Network partner

Dr. Anni Koubek

prokuristka pro oblast inovací, business development a kvality odeslat e-mail

Network partner

Axel Dick, MSc

prokurista pro oblast životního prostředí, energetického managementu a společenské odpovědnosti odeslat e-mail

Network partner

Eckehard Bauer, MSc

prokurista pro oblast BOZP, business development, řízení rizik, compliance a transport odeslat e-mail

+420 733 180 494